Legal

Privacy Policy

Last updated: February 4, 2026

1. Introduction

Welcome to Hivio ("we," "our," or "us"). We are committed to protecting your privacy and being transparent about how we collect, use, and protect your personal information. This Privacy Policy explains our practices regarding your data when you use our media tracking application.

2. Information We Collect

2.1 Information You Provide

When you sign in to Hivio using Discord OAuth, we collect the following information from your Discord account:

  • Email address - Used for account identification and communication
  • Username/Display name - Used to personalize your experience
  • Profile picture - Used to enhance your user interface
  • Discord User ID - Used for account management and linking

2.2 Information We Collect Automatically

As you use our application, we collect:

  • Watch History - Movies and TV shows you've tracked, including watch status, progress, and ratings
  • Usage Data - How you interact with our application
  • Device Information - Browser type, operating system, and screen resolution
  • Log Data - Server logs including timestamps and error reports

2.3 Third-Party Data

We integrate with The Movie Database (TMDB) API to provide movie and TV show information. We cache this data locally to improve performance, but we do not store or share this information beyond providing it to you through our application.

3. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our media tracking service
  • Personalize your experience and dashboard
  • Sync your watch history across devices
  • Improve our application and develop new features
  • Communicate with you about service updates or issues
  • Ensure security and prevent abuse

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following limited circumstances:

  • Service Providers - We use Convex and TMDB APIs to power our application. These providers have access to data necessary to provide their services.
  • Legal Requirements - We may disclose information if required by law or to protect our rights and safety.
  • Business Transfers - In the event of a merger, acquisition, or sale of assets, your data may be transferred.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

  • Encryption of data in transit and at rest
  • Secure authentication using industry-standard protocols
  • Regular security audits and updates
  • Limited access to personal data on a need-to-know basis

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Specifically:

  • Account Data - Retained while your account is active and for a reasonable period after deletion
  • Watch History - Retained indefinitely unless you request deletion
  • Cached TMDB Data - Retained for performance purposes and periodically refreshed

7. Your Rights

You have the following rights regarding your personal information:

  • Access - Request a copy of your personal data
  • Correction - Update or correct inaccurate information
  • Deletion - Request deletion of your account and associated data
  • Portability - Request your data in a portable format
  • Opt-out - Withdraw consent for data processing

To exercise these rights, please contact us at our support channels.

8. Cookies and Tracking

We use cookies and similar technologies to maintain your session and improve your experience. These include:

  • Authentication Cookies - To keep you signed in securely
  • Preference Cookies - To remember your settings and preferences
  • Analytics Cookies - To understand how our application is used (optional)

9. Third-Party Services

Hivio integrates with the following third-party services:

  • Discord - For authentication and user profile information
  • The Movie Database (TMDB) - For movie and TV show data
  • Convex - For data storage and real-time synchronization

Each of these services has their own privacy policies, which we encourage you to review.

10. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

11. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during such transfers.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our service after such changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us through our support channels or by email.

This privacy policy is effective as of February 4, 2026.